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Black Grading Service Help Center
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Submission & Orders
Which cards and collectibles can I submit?
The currently supported card types and collectibles are listed with the relevant grading products in the shop. Depending on the item, services may include Standard Grading, Crossov...
Shipping & ReturnWhat should I consider when shipping my cards?
After ordering, you will receive the required shipping information. Pack the cards compactly and securely and clearly mark the outside of the parcel with your order number. Avoid o...
Shipping & ReturnHow should I protect my cards for shipping?
Protect each card individually with a penny sleeve and then a toploader or Cardsaver. Do not tape the sleeve to the toploader or Cardsaver. Resealable bags or similar protective pa...
Grading & EvaluationWhich criteria are evaluated during card grading?
The main criteria are Centering, Corners, Edges and Surface. Visible characteristics such as colour and print quality, scratches, dirt, creases, wear, discolouration, print defects...
Cases & LabelsHow does the BLACK Grading case protect my card?
The case is designed for long-term protection and offers strong scratch and impact resistance, UV resistance and a premium feel. It is tamper-evident and cannot simply be restored...
Verification & DatabaseHow do I verify a graded card?
Open the BLACK Grading verification page and enter the card’s Serial Number. You can then view the stored card, verification and grading information. The Serial Number is printed o...
Tools & Market DataWhat is the Population Report?
The Population Report shows which cards and grades are present in the BLACK Grading system. It helps determine how often a particular card appears in the database with a specific g...
Processing & StatusHow can I track my order status?
Status updates are sent through the designated email ticket system. You can also sign in to MySlaps with the email address used for the shop order to view graded cards and cards st...
Digital Report & MySlapsWill I receive a Digital Report for my card?
A Digital Report is available for each applicable Serial Number. Depending on the service, it includes card and grading data, images, subgrades, centering information and documente...
Cases & LabelsWhat do the different label colours mean?
The Silver Label is used for overall grades from 1 to 9. The Gold Label identifies overall grades from 9.5 to 10. The Black Label Pristine is awarded when the required maximum scor...
Digital Report & MySlapsWhat is MySlaps?
MySlaps is BLACK Grading Service’s digital customer and collection platform. It lets you manage your 3D collection, view graded cards and grading orders in progress, open Digital R...
BLACK CoinsWhat are BLACK Coins?
BLACK Coins are the rewards and loyalty system. One BLACK Coin is automatically credited for every 10 successfully graded cards. The coin is linked to the customer or MySlaps accou...
Technology & AIWhat is the BLACK Robot and what can it do?
The BLACK Robot is the official AI assistant on the verification and database site. It answers service and FAQ questions, helps search for slabs, cards and Serial Numbers, explains...
BLACK CoinsHow can I check my BLACK Coin balance?
On the BLACK Coin page, you can search using the linked email address, customer number or order number. For privacy, an email search requires a one-time six-digit confirmation code...
Tools & Market DataHow does the grading calculator compute the final grade?
The calculator guides you through the four subgrades: Centering, Corners, Edges and Surface. In the published weighting, Centering counts once, Corners twice, Edges twice and Surfa...
Grading & EvaluationHow the BLACK Grading process works
The workflow combines documented intake, digital capture, digital analysis and human expert review.Intake: The shipment and packaging are checked and matched to the order.Preparati...
Grading & EvaluationGrading criteria explained
The four central areas are:Centering: Alignment of the artwork and the relationship between the card borders.Corners: Wear, dents, rounding and damage on all four corners.Edges: Wh...
Shipping & ReturnChecklist: Submit cards safely
Place every card in a penny sleeve.Then use a toploader or Cardsaver.Do not apply tape directly to the sleeve, holder or card.Clearly label card groups with the order number.Pack c...
Cases & LabelsLabel colours and grading levels
The label colour provides a quick indication of the grading level:Silver Label: overall grades from 1 to 9.Gold Label: overall grades from 9.5 to 10.Black Label Pristine: the highe...
Verification & DatabaseVerify a BLACK Grading card
Read the Serial Number from the label or the back of the slab.Open the verification page.Enter the Serial Number and select the appropriate card type if requested.Review card data,...
Digital Report & MySlapsUse the Digital Report and MySlaps
MySlaps brings together your digital collection and grading orders in progress. Sign in using the shop email address and the security code received by email. From there you can ope...
BLACK CoinsEarn and securely check BLACK Coins
One BLACK Coin is automatically credited for every 10 successfully graded cards. The balance is linked to the customer or MySlaps account.You can check it using an email address, c...
Tools & Market DataUse the Population Report, Price Chart and calculator
Population Report: Filter by sport, set or player/character and compare recorded cards and grades.Price Chart: Search by player or character and view available set, number, rarity...
Processing & StatusWhat happens after my parcel arrives?
The parcel is first checked for visible shipping damage. It is then opened under video recording, matched to the order, stored securely and prepared for intake and grading. The doc...